Jeffrey was an excellent session leader for the Pitch-it mentors. He developed tailored session material on working with young people and an introduction to coaching. His tone with the group was excellently judged; making them laugh a lot which was particularly useful for sessions that took place in the evening, after work and great for building a sense of group which is exactly what I wanted.
As well as keeping the tone light though, Jeffrey maintained a high level of authority and presence in the room. His experience working with young people who are struggling was invaluable. Quite often, it’s easy to over-complicate the relationship and as a result lose sight of why the mentors want to be involved in the first place. Jeffrey reminded us that the most important thing, is to care.